Why am I unable to remove the line manager assignment for an employee?

If you are unable to remove the line manager assignment for an employee from their profile, it could be because the line manager is not part of the organization chart.

You can resolve this by setting up the line manager as the manager of any organizational unit (OU) in the organization chart. Do the following:

1. In the sidebar, in the Business section, go to Organisation Management > Organisation.

   

   Your organization chart is displayed.

2. Create a new OU:

   1. Click the OU that you to add your new OU to.

      A list of icons is displayed on the left of the OU.

   2. Click the Create a sub organisation icon.

      

   The new OU is added to the organization chart.

3. Add the line manager to the new OU and assign them as the manager:

   1. Hover over the new OU to display the add (+) icon.

   2. Click the icon.

      

      A dialogue that enables you to add and manage employees in the OU is displayed. By default, the Employees List tab is displayed.

      

   3. In the Search Employee drop-down menu, select the employee (the line manager whom you couldn't remove) in.

      

   4. On the right of the drop-down menu click the   icon and click Assign Manager.

      

      The selected employee is added and assigned as the line manager of the OU.

      

After adding the line manager to the OU, you can return to the employee's profile and remove the line manager assignment.